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Frequently Asked Questions


Who operates the Fort Hill Activity Center?
The facility is owned and operated by the Naperville Park District.

Is there a cost for residents to use the Fort Hill Activity Center?
Similar to other Park District offerings, programs held at the Activity Center will be a mix of both free and fee based activities. Portions of the Activity Center, such as the fitness area, open gyms, childcare, indoor playground, and peak times for the walk/jog track require the purchase of a membership or payment of a daily use fee.  Non-peak walk/jog track times and various events held at the Activity Center are free to residents.  

Why do I have to pay a fee to use portions of the Activity Center when I pay taxes to the Park District?
Program and user fees are required in order to support the ongoing operational costs associated with the facility. 

Do you give senior discounts?
Yes, seniors age 60 years and older receive a discount on their membership and other Park District programs.  Discounts also are available for youth and active military memberships.

Is there a fee for residents to use the indoor track?
Residents may use the track for free during scheduled non-peak times. View the indoor track schedule

Can nonresidents use the Fort Hill Activity Center?
Yes, nonresidents may use the Fort Hill Activity Center.

Is financial assistance available?
Yes, the Naperville Park District’s Fee Assistance Program provides financial assistance to resident families who are able to demonstrate need.  
Learn more about our Fee Assistance Program and how to apply.

Do you offer limited use fitness memberships?
No, only annual and monthly memberships are available for the fitness area.  Day, week, monthly guest passes may also be purchased.  In the summer of 2017, we will offer a 3-month summer membership.

Are group exercise classes included with a fitness membership?
Yes, many group exercise classes are included with the membership. Non-members also can participate in group exercise classes by purchasing a punch pass or an unlimited group exercise pass.

If I am not a member, may I still use the fitness area?
Yes, day passes are available for purchase at the main desk.

Can my children workout with me?
Yes, youth ages 12 to 14 may use the fitness area upon successful completion of the Teen Fitness University program.  Learn more about the Teen Fitness University.  Due to safety reasons, children ages 11 and under are not permitted in the fitness area.

Do you provide childcare?
Yes, childcare is available during designated times for up to two hours a day for children ages 3 months to 11 years old.  Parents must remain inside the Fort Hill Activity Center at all times while their child is enrolled in childcare.

When are your busiest times?
We anticipate that our peak hours will be Monday-Friday, 5:15-8:00 am and 4:30-8:00 p.m.

Why do you charge enrollment fees?
Program and user fees are required in order to support the ongoing operational costs associated with the facility.  We offer competitive fitness membership rates and enrollment fees are charged to offset the cost of the initial set up, including ID card processing and staff costs associated with signing up members.

Do I have to join for a full year or are there other options?
Memberships are available annually or as a payment plan option.  When you become a member of the fitness center you can cancel your membership at anytime with a 10-day written notice. If your membership lapses for more than 60 days you may be required to pay a new enrollment fee.

Do you match prices from other fitness centers?
No, we do not price match.  Our fitness center offers competitive pricing and provides members with several benefits.

Can I put my membership on hold?
Fitness members may take a leave for a minimum of one month up to a maximum of four months. Medical leaves may be taken for a longer period but will require a written doctor's release upon returning. Members are allowed one leave of absence per 12 months. Please visit the Fort Hill main desk for more information and the leave of absence form.

I haven’t used the fitness center in a while; can I get a refund for the time I haven’t used?
No, non-usage is not a valid reason for a refund.

Will someone show me how to use the equipment?
All new members are encouraged to participate in a free, 30-minute equipment orientation led by our personal trainers. We also encourage members to purchase personal training in order to develop a personalized fitness program to see the best results.

Are your personal trainers certified?
Yes, all personal trainers are nationally certified.

Can I wear my outside shoes in the fitness center?
We recommend you wear clean shoes in the facility. During inclement weather we ask you bring a change of shoes to workout in. This helps keep the facility clean and safe for you and the other guests.

Do you offer student memberships?
Full-time students will be eligible to purchase a Summer Membership to use the fitness area during the summer months and over winter break.

Do you have an indoor or outdoor pool?
No, the Fort Hill Activity Center does not include a pool; however the Park District does operate Centennial Beach, an outdoor aquatics facility during the summer.

Do you have racquetball or tennis?
No, we do not offer racquetball or tennis at Fort Hill, although you will find many outdoor tennis courts operated by the Naperville Park District throughout Naperville.  Pickleball, a tennis-like sport, is available at the Fort Hill Activity Center during designated times. View open gym hours

Are the basketball courts available for drop-in play?
The basketball courts are available for drop-in play for fitness members if other programs or rentals are not scheduled at that particular time.  Scheduled open gyms are available for fitness and non-fitness members on a weekly basis as advertised in our open gym hours.

Do I need to bring a lock for the facility lockers?
No, all lockers located in the locker rooms and corridors have digital keypad locks. 

Can I keep my own locker?
No, lockers are available only on a first-come, first-served basis and all belongings must be removed before the facility closes each day. Items that remain at the close of business will be removed and placed in the lost and found.

Do I need to bring a towel?
If you use a towel during your workout or if you plan to shower at the Fort Hill Activity Center please bring a towel.  Anti-bacterial wipes will be provided in the fitness area to wipe down equipment after use.

Can I rent portions of the Fort Hill Activity Center for a party or special event?
Yes, the multipurpose rooms and gymnasiums may be rented for parties and events.  After-hours rentals of the Activity Center also are available.  For more information please inquire with a staff member at the Fort Hill Activity Center main desk.


Connect your business’s brand with a well-known and respected one like the Naperville Park District’s and reach a large, active and diverse audience.

To learn more about our sponsorship opportunities contact
Stacey Fontechia Sales and Sponsorship Manager at 630-848-3575 or at sfontechia@napervilleparks.org.