ParkTalk Podcast
ParkTalk Blog
programguidein-top-barautumn2019.png
  • 630-848-5000
  • This email address is being protected from spambots. You need JavaScript enabled to view it.

Americans with Disabilities Act (ADA) Grievance Procedure

Naperville Park District

Americans with Disabilities Act Grievance Procedure

 

This Grievance Procedure is established to meet the requirements of the Americans with Disabilities Act of 1990 ("ADA"). It may be used by anyone who wishes to file a complaint alleging discrimination on the basis of disability in the provision of services, activities, programs, or benefits by the Naperville Park District.

 

The complaint should be in writing and contain information about the alleged discrimination such as name, address, phone number of complainant and location, date, and description of the problem. Alternative means of filing complaints, such as personal interviews or a tape recording of the complaint will be made available for persons with disabilities upon request.


The complaint should be submitted by the grievant and/or his/her designee as soon as possible but no later than 60 calendar days after the alleged violation to:
 

Director of Human Resources/ADA Coordinator

320 W. Jackson Avenue

Naperville, IL 60540

 

Within 15 calendar days after receipt of the complaint, the Director of Human Resources/ADA Coordinator, or designee, will meet with the complainant to discuss the complaint and the possible resolutions. Within 15 calendar days of the meeting, Director of Human Resources/ADA Coordinator, or designee, will respond in writing, and where appropriate, in a format accessible to the complainant, such as large print, Braille, or  audio tape. The response will explain the position of the Naperville Park District and offer options for substantive resolution of the complaint.

 

If the response by the Director of Human Resources/ADA Coordinator, or designee, does not satisfactorily resolve the issue, the complainant and/or his/her designee may appeal the decision within 15 calendar days after receipt of the response to the Executive Director, or designee.
 

Within 15 calendar days after receipt of the appeal, the Executive Director, or designee will meet with the complainant to discuss the complaint and possible resolutions. Within 15 calendar days after the meeting, the Executive Director, or designee, will respond in writing, and, where appropriate, in a format accessible to the complainant, with a final resolution of the complaint.

 

All written complaints received by the Director of Human Resources/ADA Coordinator, or designee, appeals to the Executive Director, or designee, and responses from these two offices will be retained by the Naperville Park District for at least three years.


Connect your business’s brand with a well-known and respected one like the Naperville Park District’s and reach a large, active and diverse audience.

To learn more about our sponsorship opportunities contact
Stacey Fontechia Sales and Sponsorship Manager at 630-848-3575 or at sfontechia@napervilleparks.org.

Looking for an opportunity to have a positive impact on people’s lives while building a fun and dynamic career? Consider the Naperville Park District! It takes all kinds of skills, knowledge and talent to serve the recreation needs of the Naperville community. If you’re passionate about the outdoors, staying active, having fun and encouraging others to do the same, then check out our part-time and full-time career opportunities.

foundationlogo.jpg

Funds raised through the Naperville Parks Foundation support the Naperville Park District’s Fee Assistance Program. The Naperville Parks Foundation supports the recreation needs and desires of the residents of Naperville – encouraging health and wellness, fitness, family time, and fun. The Foundation supports the mission of making recreation of all kinds accessible to everyone across the community, regardless of socioeconomic circumstances.

On Wednesday, Nov. 2, 2011 Naperville Park District officials heard the good news for which they have been waiting for many months: the District has achieved national accreditation through the National Recreation and Parks Association (NRPA).

The decision was announced at the NRPA national conference in Atlanta following a formal hearing before the Commission for Accreditation of Park and Recreation Agencies (CAPRA).

Naperville is only the second park district in Illinois to earn this distinction and the 104th nationally accredited agency in the nation; there are more than 10,000 recreation agencies in the United States. The Commission for Accreditation of Park and Recreation Agencies accredits a handful of park agencies each year that have completed a multi-step process involving a self-review by the agency, a site visit, and an evaluation and formal report by the Commission.

“We are extremely proud to bring this honor to Naperville,” said Park District Executive Director Ray McGury. “It’s an affirmation of our high standards and also an encouragement to continue bringing high quality recreation and parks experiences to our community.”

The Park District’s accreditation process began approximately one year ago and included an extensive self-evaluation by staff and a 5-day visit from CAPRA reviewers this past July. Maintaining the accreditation requires annual reports and 5- and 10-year reviews.

Park District staff members noted that the CAPRA process has helped them see the big picture, focus on long term goals and plans, review plans more regularly, organize documents so that they are accessible and useable, and collaborate more effectively with other departments and outside organizations.

Modal-image
kidsmatterlogo_white.png
Our Mission
We provide recreation and park experiences that promote healthy lives, healthy minds and a healthy community.
 
Our Vision
To be a national leader in parks and recreation providing and promoting high quality experiences and facilities at a great value to our community.
 
Core Values
Health and Wellness, Environmental Education, Stewardship and Sustainability, Community Enrichment, Public Safety, Accessibility, Personal Growth and Enrichment.
© 2019 Naperville Park District